Helpful tips to guide you through the process of of traveling!
Once on board, please select your seat and store your baggage either in the overhead luggage compartment or safety under the seat in front of yours.
All seats are available for use, however please be considerate of senior citizens and individuals with a disability by allowing them to sit in the priority areas of the coach if asked by the customer or company employee.
If your coach is equipped with seat belts, we recommend fastening your seat belt while the bus is in motion.
For your safety and the safety of those around you, passengers should remain seated while the bus is in motion.
For everyone’s safety and comfort, we ask that customers please follow certain restrictions on board:
- If engaging in conversation, either on the phone or with other passengers on board, we ask you be respectful of other passengers on the coach (and the driver) and keep conversations to a minimum and speak in soft level. Please use headphones at a reasonable volume level if listening to music, watching media etc…
- Per Federal law smoking is prohibited on Peter Pan buses (including, but not limited to, cigarettes, e-cigarettes, pipes, or cigars)
- We have a zero tolerance for alcohol, drugs, weapons and unruly behavior.
- Photography, video or audio recording of Peter Pan personnel, equipment or procedures is strictly prohibited. Audio, video and camera equipment should be stored with other carry-on items when not in use.
- All Peter Pan buses are equipped with Wi-Fi, power outlets, climate controlled air conditioning and heat, an on board restroom (towards the rear of the coach), reclining seats with headrests and tinted windows. Please note we reserve the right to supplement equipment which may or not have the featured amenities.
- For safety and security purposes, we are not able to make unscheduled stops or drop-offs en route.
- We are not able to extend connection times or allow for stop-over’s en route. If you wish to spend a longer period of time in the connection city or intermediate point en route, we advise customers to purchase separate one way tickets to and from each of the locations. Ticket receipts, or copies of tickets, are not able to be used in place of a ticket for continuing with your trip.